Look here before you place your order
We will try our best to pack it well, but maybe it will be slight damage in the delivery process.
Petals slightly split and roots broken,which is normal slight damage , which will not affect the use of flowers
If the whole flower is scattered, I will make compensation according to the proportion of the number of bad flowers,It doesn't usually happen
1.All dimensions noted are a range value,It could be 2CM, it could be 3CM,May be 2-3CM,Please do not open dispute on the wrong size
2.It is normal for immortal flowers to become transparent when exposed to moisture,it return to normal that you can blow the flowerheads gently(20 CM away from flower)with cold wind of a hair dryer,or place the desiccant and flowers in airtight container for a few days.
3.Please Clean with cold wind for a few minutes if it's covered in dust.
4.Do not place in the outdoor;Don't take out the flowers;Can not put in place of strong winds;Can not put in sunny places;Can not be watered.
5.Humidity 40%-70% Temperature.
6.The color displayed on different monitors may be different. If the color of the real object is different from that of the picture, please understand
Please do not open dispute or give us negative review at will,We will check the quality again and again before ship them out ,But the immortal flowers are very fragile. if you have any problem when you get them please contact us soon,We will give you a satisfactory solution~~
Paying Through Aliexpress Escrow.(it's better to pay by credit card to Escrow)Aliexpress Escrow which is a leading third-party online payment platform from the alibaba Group. Escrow allows you to pay securely online without exposing your credit card details.you can also track deliveryof your order and payment is only released to the supplier after you confirm you've received the order. How to pay with different payment method, please find this link for details
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(1).We realize that it is difficult to purchase over the Internet,and we really want you to be happy with purchase.For avoiding mistake,please contact us first when you have any questions before you press "buy it now" or to bid.
(2).If you find there's any problem after you got the item,you must contact us with the defective photos within 3days ,we will do our best to resolve the question for you .othervise we won't accept any return or refund.Thank you for your understanding.
(3).We accept refund or Return if it is our fault, however the item must start back within 3days after you received it,all the return items should be in original condition
(4).For exchange/Return products, buyer is responsible for the return costs, we will refund you immediately after we get the return item.
Packing it round with bubble film to avoid being broken on the way,and Put into a carton.
We provide Freeshipping only by normal mail with China Post.
15-30 days to Asia and neighboring countries;
15-35 days to major countries in Europe and America;
Other regions and countries 15-35 days.